Internal Tools
UC & CX Engineering

Onecom Configuration Tools

Internal tooling for UC and CX configuration, discovery, and delivery. Select a tool below to get started.

Voice & Telephony

📞

Wave Phone System Setup

9-step customer configuration wizard for Wave Hosted Voice. Captures all provisioning details and generates a Word document for the engineer.

Contact Centre

🎯

Five9 Discovery Workshop

Guided pre-sales discovery framework for Five9 CCaaS. 107 questions across 11 modules, generating a Low Level Design document.